Returns & Exchanges

We want you to be fully satisfied with your MAUVAIS purchase, which is why we offer a 30-day return window for all premium apparel in original condition. Whether you need a different size or a full refund, our streamlined portal makes the process effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Choose your preferred return method and download your prepaid shipping label or generate a QR code for paperless drop-off.

• 3.
  Package the Items

  Place the garments in their original packaging with all tags attached to ensure they are protected during transit.

• 4.
  Drop Off & Track

  Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.